91md Responsible Gaming — Play Safe, Enjoy Wisely
At 91md, the fun of gaming should always go hand in hand with safety and self-control. This page is our guide to all users on how to stay balanced and enjoy the platform in a healthy way.
We care about the well-being of every 91md user in Malaysia.
91md's Commitment to Responsible Gaming
91md believes that online entertainment should be enjoyable, manageable, and free from disruption to your daily life. As a platform serving users in Malaysia, we take this responsibility seriously — not merely as a legal requirement, but as a moral commitment to our user community.
We have developed a range of self-control tools and guides accessible to all members. Our goal is to ensure every 91md user can enjoy a balanced sports betting and entertainment experience, free from excessive financial or emotional pressure.
Remember: gaming is entertainment, not a source of income. Every bet carries financial risk, and it's important to play only with money you can afford to lose.
Recognise the Signs of Risky Behaviour
Spotting the warning signs early is the most important step. Here are some red flags to watch for in yourself or someone you care about:
- Spending more than you can afford
- Borrowing money to keep playing
- Ignoring bills or other financial obligations
- Chasing losses with larger bets
- Feeling anxious, irritable, or restless when not playing
- Hiding your gaming activity from family or friends
- Neglecting work, family, or social responsibilities
- Using gaming as an escape from problems or stress
If you identify any of the signs above, take it as a cue to pause and reflect on your gaming habits. Help is always available.
How to Set Healthy Time & Budget Limits
One of the most effective ways to stay in control is to set clear limits before you start playing — not after. Here's a practical guide for 91md users:
- Daily budget limit: Set a maximum amount in MYR that you are comfortable spending each day. Once this limit is reached, stop playing for the day — no exceptions.
- Session time limit: Decide on a reasonable number of hours or minutes per session. Use your phone's timer as a reminder.
- Monthly deposit limit: Plan a maximum monthly deposit amount so your entertainment spending doesn't put a strain on your personal finances.
- Don't chase your losses: If you take a loss, accept it calmly and close your session. Chasing losses with bigger bets is a high-risk behaviour.
Available Self-Control Tools
91md offers several self-control tools that users can activate at any time. These features are designed to help you manage your gaming experience more effectively:
You can request to set daily, weekly, or monthly deposit limits on your account. Contact our customer support team to activate this option.
The cooling-off option lets you pause your activity on the platform for a set period — from a few days to several weeks — to give yourself some breathing room.
If you feel you need a longer break, self-exclusion allows you to block access to your account temporarily or long-term. This is a step we fully support.
To activate any of the above features, please contact the 91md support team at [email protected]. Your request will be handled with full respect and confidentiality.
Minor Protection
91md has a strict policy that this platform is exclusively for individuals aged 18 and above. We take the protection of young people very seriously and have verification mechanisms in place to prevent underage access.
If you are a parent or guardian, we encourage you to:
- Keep your login credentials secure and do not share them with your children.
- Use parental control software on shared devices to block access to gambling websites.
- Have open conversations with your children about the risks of online gambling.
- Ensure your account cannot be accessed by anyone under the age of 18.
If you suspect a minor has accessed our platform, please contact 91md customer support immediately so we can take the appropriate action.
Maintain Life Balance & Seek Help When Needed
Healthy gaming is gaming that doesn't take over your life. Make time for other activities you enjoy — sports, socialising, work, or relaxing with family. Gaming should only ever be a small part of your leisure time, not the main focus.
If you or someone you know is struggling with a gambling addiction, know that professional help is available in Malaysia. There is no shame in seeking support — it takes courage and good judgement. Here are some resources you can turn to:
- Talian Kasih (15999) — Malaysia's national social welfare helpline, available 24 hours.
- Your local hospital or mental health clinic — Consult a qualified psychiatrist or counsellor.
- A trusted counsellor or family member — Emotional support from loved ones is often the first step toward recovery.
91md is also here to help through our support team. We will assist with any self-control measures or account closure, no questions asked, if that is what is best for you.
Have Questions or Need Help?
The 91md support team is ready to listen and assist you. Also check out our FAQ for guidance on using the platform safely and responsibly.